Welcome to Jerin John Digital. By accessing or using this website and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.
1. Introduction
These Terms and Conditions govern the use of services provided by Jerin John Digital, including but not limited to SEO services, digital marketing, social media marketing, PPC advertising, branding, AI services, web design, graphic design, and related consulting solutions.
By hiring our services, you acknowledge that you have read, understood, and accepted these terms.
2. General Terms and Conditions
2.1 Service Agreement
All projects, campaigns, consultations, and deliverables are subject to mutual agreement regarding scope, pricing, timeline, and deliverables.
2.2 Payments
- Payments must be made as agreed before the commencement of work unless otherwise specified.
- Delayed payments may result in project pauses, service interruptions, or delayed delivery.
- Advance payments, retainers, or deposits are non-refundable unless explicitly agreed otherwise.
2.3 Client Responsibilities
Clients are responsible for:
- Providing accurate information and timely approvals.
- Sharing required assets, access credentials, and materials.
- Reviewing deliverables within a reasonable timeframe.
2.4 Revisions
Reasonable revisions may be provided depending on the agreed service package. Excessive revisions or scope changes may incur additional charges.
2.5 Intellectual Property
Final approved deliverables become the property of the client after full payment unless otherwise agreed. Jerin John Digital reserves the right to showcase completed work in portfolios and marketing materials.
2.6 Confidentiality
Client data and business information will be treated confidentially and will not be shared with third parties unless required for project execution or legal compliance.
2.7 Limitation of Liability
We are not liable for:
- Indirect or consequential losses.
- Business interruptions.
- Platform-related issues beyond our control.
- Search engine algorithm changes or third-party platform policy updates.
3. Terms and Conditions for Digital Marketing Services
3.1 Marketing Results
Digital marketing outcomes depend on multiple external factors including market competition, platform algorithms, audience behavior, and industry trends. Specific sales or revenue guarantees are not provided unless explicitly stated.
3.2 Campaign Management
Campaign strategies may evolve based on performance data, market changes, or platform updates.
3.3 Third-Party Platforms
Services may involve third-party platforms such as search engines, advertising networks, analytics tools, and social media platforms. We are not responsible for outages, policy changes, suspensions, or restrictions imposed by such platforms.
4. Terms and Conditions for SEO Services
4.1 No Guaranteed Rankings
SEO is a long-term process. While best practices and strategic optimization methods are implemented, specific rankings, traffic levels, or business results cannot be guaranteed.
4.2 Search Engine Compliance
SEO services are performed using ethical optimization strategies intended to comply with major search engine guidelines. However, search engines may update their algorithms or policies at any time.
4.3 Timeline Expectations
SEO results may take several weeks or months depending on competition, website condition, authority, and industry factors.
4.4 Client Cooperation
SEO performance may depend on timely implementation approvals, technical access, content availability, and client collaboration.
4.5 Existing Website Issues
We are not responsible for pre-existing technical issues, penalties, spam backlinks, hosting problems, or third-party code conflicts affecting SEO performance.
5. Terms and Conditions for Social Media Marketing (SMM)
5.1 Content Approval
Clients may be required to review and approve social media content before publishing.
5.2 Engagement & Growth
Follower growth, engagement rates, and reach can vary significantly based on audience behavior, competition, and platform algorithms. Exact results are not guaranteed.
5.3 Platform Policies
Clients must comply with platform-specific policies and community guidelines. We are not responsible for account suspensions caused by violations or prior activities.
5.4 Advertising Costs
Any paid promotion or ad spend is generally separate from management fees unless otherwise agreed.
6. Terms and Conditions for PPC Services
6.1 Advertising Platforms
PPC services may involve platforms such as Google Ads, Meta Ads, LinkedIn Ads, YouTube Ads, and other advertising networks.
6.2 No Guaranteed Conversions
Ad performance depends on audience quality, market demand, landing page quality, budget, and competition. Conversion guarantees are not provided.
6.3 Ad Budget Responsibility
Clients are responsible for approved advertising budgets and payment obligations to advertising platforms.
6.4 Campaign Adjustments
Campaigns may require ongoing optimization, including keyword updates, audience adjustments, bidding changes, and creative testing.
7. Terms and Conditions for Web Designing Services
7.1 Project Scope
Website projects are delivered based on the agreed scope. Additional pages, features, or functionality requests beyond the original scope may involve additional charges.
7.2 Content Responsibility
Clients are responsible for providing website content, images, branding assets, and legal compliance information unless content creation is included in the agreement.
7.3 Compatibility
While efforts are made to ensure compatibility across modern devices and browsers, minor display differences may occur depending on technology limitations.
7.4 Third-Party Integrations
We are not responsible for failures or issues caused by third-party plugins, themes, APIs, hosting providers, or software updates.
7.5 Website Maintenance
Ongoing maintenance, updates, backups, and security management are separate services unless specifically included.
8. Terms and Conditions for AI Services
8.1 AI-Generated Content
AI-generated outputs may contain inaccuracies, incomplete information, or unintended similarities. Clients are responsible for reviewing and verifying outputs before publication or commercial use.
8.2 No Legal or Professional Advice
AI services provided do not constitute legal, financial, medical, or professional advice.
8.3 Intellectual Property Risks
Clients acknowledge that AI-generated content may involve evolving intellectual property considerations and should conduct appropriate legal review when necessary.
8.4 Human Oversight
AI-generated materials may require human editing, validation, optimization, and quality assurance.
9. Terms and Conditions for Branding Services
9.1 Creative Subjectivity
Branding outcomes involve subjective creative interpretation. Feedback and collaboration are essential during the design and strategy process.
9.2 Revisions & Approvals
Projects may include a limited number of revisions depending on the agreed package. Major changes after approval may incur additional fees.
9.3 Trademark Responsibility
Clients are responsible for trademark verification and legal clearance of brand names, taglines, and visual assets before official registration or commercial use.
9.4 Ownership Transfer
Final approved branding assets are transferred upon full payment unless otherwise specified.
10. Terms and Conditions for Graphic Designing Services
10.1 Design Approval
Final deliverables are considered approved once accepted by the client.
10.2 Source Files
Editable or source files will be shared only if included within the agreed package or contract.
10.3 Stock Assets
Some projects may include licensed stock images, fonts, or graphics. Usage rights depend on the respective licensing terms.
10.4 Client Content
Clients are responsible for ensuring they have legal rights to all provided logos, images, trademarks, and content.
11. Refund Policy
- Payments made for completed work, strategic consultations, or active service periods are generally non-refundable.
- Refund requests will be reviewed on a case-by-case basis.
- No refunds are provided for third-party costs, ad spend, domain purchases, hosting fees, or software subscriptions.
12. Termination of Services
Either party may terminate services with written notice. Outstanding payments for completed or ongoing work remain payable.
We reserve the right to terminate services for:
- Abuse or misconduct.
- Non-payment.
- Illegal or unethical activities.
- Violation of agreed terms.
13. Changes to Terms
These Terms and Conditions may be updated or modified at any time without prior notice. Continued use of the website or services constitutes acceptance of revised terms.
14. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Jerin John Digital
Email: [email protected]
Website: https://jerinjohndigital.com